Privacy Policy

Constromat ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and mobile application (collectively referred to as the "Platform").

This Privacy Policy is intended to comply with the Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and any other applicable Indian privacy laws and regulations.

You consent to the practices described in this Privacy Policy by accessing or using the Platform. Please read this Privacy Policy carefully and contact us at contact@constromat.com if you have any questions or concerns.

We may collect the following types of information when you use our Platform:

Information You Provide to Us

• Registration Information: When you sign up for an account, you provide us with your name, email address, contact number, company details, and other information necessary for registration.
• Profile Information: You may choose to provide additional information to complete your profile, such as your company logo, address, and other relevant business details.
• Order and Transaction Information: When you place an order or make a payment, we collect information about your transactions, including the products or services purchased and payment details.

Information We Collect Automatically

• Usage Information: We collect information about your interactions with the Platform, including your IP address, device type, browser type, and operating system. We also gather data about your activities on our Platform, such as the pages you visit, the features you use, and the date and time of your visits.
• Location Information: With your consent, we may collect and process your precise location information to provide location-based services and improve your experience.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behaviour and preferences. You can control cookie preferences through your browser settings.

We use the information we collect for the following purposes:

• Providing Services: We use your information to facilitate the request and delivery of construction materials between customers and suppliers, including order processing, payment processing, and communication between parties.
• Improving the Platform: We analyze data to improve the quality and functionality of our Platform, enhance user experiences, and develop new features.
• Customer Support: We use your information to respond to your inquiries, provide customer support, and resolve issues.
• Marketing and Promotions: With your consent, we may use your information to send you marketing communications and promotional materials about our services and partners.
• Compliance with Legal Obligations: We may process your information to comply with applicable laws and regulations, including tax and accounting requirements.

We may share your information with the following parties:

• Suppliers: Your order details, including your location and order specifications, are shared with suppliers to fulfill your requests.
• Service Providers: We may share your information with third-party service providers who assist us in providing, maintaining, and securing our Platform.
• Legal and Regulatory Authorities: We may disclose your information when required by law, court order, or to protect our rights, privacy, safety, or property.

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.

ConstroMat takes adequate steps to ensure that third parties to whom the Users' Sensitive Personal Data or Information may be transferred adopt reasonable levels of security practices and procedures to ensure the security of Personal Information.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You may request the correction of inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to applicable legal requirements.
• Withdrawal of Consent: You can withdraw your consent for certain data processing activities, where applicable.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

The Terms, and your relationship with this website, shall be governed by the laws of India, with regard to its conflict of laws. You and this website agree to submit to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India to resolve any legal matter arising from the terms and conditions of this Privacy Policy.

Other Content

The Services may include hyperlinks to other websites or content or resources. The website may have no control over other websites or resources, which are provided by companies or persons other than this website. You acknowledge and agree that this website is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources. You acknowledge and agree that this website is not liable for any loss or damage which may be incurred by you as a result of the availability of those external websites or resources.

Advertisements

Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information. The manner, mode and extent of advertising by this website on the Services are subject to change without specific notice to you. In consideration for the website granting you access to and use of the Services, you agree that this website may place such advertising on the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. Any changes will be posted on the Platform, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy regularly.